FAQs / Support

What if I’m having trouble with Zoom?

• Make sure you’ve downloaded the latest version
• Test your internet connection here: https://zoom.us/test
• To reduce lag try muting yourself and/or turning off your video

What if I’m having trouble with Slack?

• https://lmgtfy.com/?q=how+do+I+connect+to+slack
• https://2020.asheville.wordcamp.org/wordcamp-slack/

What if I have other questions or still need help?

• Join our Slack and ask questions in the #help-desk channel
• Reach out on social media: Twitter, Instagram, or Facebook
• Each stage will have a moderator; in Youtube you can @mention them, and in Zoom you can DM them. They will introduce themselves at the beginning of a session.