{"id":1214,"date":"2015-06-25T16:31:24","date_gmt":"2015-06-25T21:31:24","guid":{"rendered":"https:\/\/2015.asheville.wordcamp.org\/?post_type=wcb_session&#038;p=1214"},"modified":"2015-08-03T18:02:02","modified_gmt":"2015-08-03T22:02:02","slug":"customer-service-and-the-freelancer","status":"publish","type":"wcb_session","link":"https:\/\/asheville.wordcamp.org\/2015\/session\/customer-service-and-the-freelancer\/","title":{"rendered":"Customer Service and the Freelancer"},"content":{"rendered":"<p>There is so much information put out there about growing a business, about SEO or marketing in general. One area that doesn&#8217;t get much love is customer service. So you can get the clients in the door, you want to do a great job but at the end of the day you&#8217;re stressed out. In this talk, I want to discuss ways to provide an excellent customer service experience while keeping you sane and your bills paid.<\/p>\n<p><strong>Takeaways<\/strong><\/p>\n<ul>\n<li>How to manage expectations of clients to benefit you and your client<\/li>\n<li>How to organize yourself to complete projects on time<\/li>\n<li>How to chose your clients for a good working relationship<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>There is so much information put out there about growing a business, about SEO or marketing in general. One area that doesn&#8217;t get much love is customer service. So you can get the clients in the door, you want to do a great job but at the end of the day you&#8217;re stressed out. In &hellip; <a href=\"https:\/\/asheville.wordcamp.org\/2015\/session\/customer-service-and-the-freelancer\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Customer Service and the Freelancer<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":86450,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1437924600,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"http:\/\/mygeeknc.d.pr\/TOP5+","_wcpt_session_video":"","_wcpt_speaker_id":[1212],"footnotes":""},"session_track":[289],"session_category":[],"class_list":["post-1214","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-business"],"jetpack_sharing_enabled":true,"session_date_time":{"date":"July 26, 2015","time":"11:30 am"},"session_speakers":[{"id":"1212","slug":"adam-sewell","name":"Adam Sewell","link":"https:\/\/asheville.wordcamp.org\/2015\/speaker\/adam-sewell\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/users\/86450"}],"version-history":[{"count":1,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1214\/revisions"}],"predecessor-version":[{"id":1215,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1214\/revisions\/1215"}],"speakers":[{"embeddable":true,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/1212"}],"wp:attachment":[{"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=1214"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=1214"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/asheville.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=1214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}